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Delivery

Hydroponics Shop Delivery

This site is set up for UK mainland deliveries, if you are outside mainland UK and wish to place an order please get in contact so we can inform you of the extra carriage fee.

All deliveries will be sent with APC. They charge £7.65 for up to 20kg and 32p per kilo thereafter for a next day service, Saturday and timed deliveries are available, please get in contact so we can inform you of the extra carriage fee.

We will endeavour to send out all orders placed before 11:30am the same day for next day delivery, this is usual but not guaranteed so please be prepared to wait up to three days for delivery. If your order is despatched on Friday you wont receive it until the following Monday.


Once your order has been picked, packed and booked in with the courier you will receive a confirmation email stating your order is ready and will be collected the same day. You will also be provided with a tracking number so you can monitor your parcel(s) progress.

You will be notified by email or phone if any items you have ordered are out of stock and the expected due in date.

Upon receipt of your order please check thoroughly and report any damaged items by phone or email.

If possible please leave a contact phone number incase the courier needs to contact you. 

A signature is required by the courier.

All items are shipped in plain packaging and unless otherwise stated all parcels will be marked do not leave with neighbour.

                                                                                                                                        

  

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